Privacy Policy

Effective Date: October 2025
Last Updated: October 2025

At The Birthing Soul, we honor the privacy and dignity of every individual who engages with our platform. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our app, website, and related services (collectively, the “App”).

By using the App, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

A. Personal Information You Provide

  • Name, email address, and account login credentials

  • Profile details (e.g., due date, postpartum stage, or optional health-related reflections)

  • Payment information (processed securely via third-party providers such as Stripe, Apple, or Google)

  • Messages or feedback submitted via forms, email, or community features

B. Automatically Collected Information

  • Device information (e.g., type of device, operating system)

  • Usage data (e.g., pages viewed, time spent in the app, crash logs)

  • IP address and general location (non-precise)

  • Cookies or similar tracking technologies for analytics and app performance

2. How We Use Your Information

We use your information to:

  • Provide access to app content, courses, and community features

  • Personalize your user experience

  • Process payments and manage subscriptions

  • Send important notifications, updates, and support responses

  • Improve app functionality, design, and offerings

  • Conduct internal analytics to understand how the App is used

  • Comply with legal obligations

    We do not sell or rent your personal information to third parties.

3. Sensitive Information & Health-Related Data

  • Some features of The Birthing Soul may invite you to share personal reflections or information about your pregnancy, postpartum experience, or emotional state.

  • This information is optional, and you are never required to provide it.

  • Any sensitive health-related information you choose to enter is stored securely and used only to enhance your personal experience in the App.

  • The Birthing Soul is not a medical service and does not store or process protected health information as defined by HIPAA.

4. Sharing Your Information

We only share your information in the following situations:

  • With service providers who help us operate the App (e.g., hosting, analytics, payment processors)

  • With your consent, if you choose to connect your account to third-party tools

  • If required by law, such as in response to a court order or legal obligation

  • In the event of a business transfer, such as a merger, acquisition, or sale of assets

5. Payment Processing

  • All payment transactions are handled by secure third-party providers (e.g., Stripe, Apple Pay, Google Pay).

  • We do not store your full credit card information on our servers.

6. Data Retention

  • We retain your information for as long as your account is active or as needed to provide services.

  • You may request deletion of your account and personal data at any time (see Section 9 below).

7. Cookies & Tracking Technologies

  • We use cookies and similar technologies to remember your preferences, track usage patterns, and improve app performance.

  • You can control cookies through your device or browser settings, though disabling them may affect app functionality.

8. Data Security

We take reasonable measures to protect your information, including:

  • Secure servers and encrypted data transmission

  • Access controls and authentication requirement

  • Regular monitoring for vulnerabilities or breaches

However, no system is 100% secure. By using the App, you acknowledge that transmission of data is at your own risk.

9. Your Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your account and associated data

  • Opt out of marketing emails at any time

  • Request a copy of the data we hold about you

To exercise these rights, contact us at the email below.

10. Children’s Privacy

  • The App is not intended for children under the age of 18.

  • We do not knowingly collect personal information from children.

  • If you believe a child has provided us with personal data, please contact us immediately.

11. Third-Party Links & Services

  • The App may contain links to external websites or services.

  • We are not responsible for the privacy practices or content of third-party sites.

12. International Users

If you access the App from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:

The Birthing Soul Privacy Team
 Email: support@thebirthingsoul.com
Website: TheBirthingSoul.com